Samples of Melissa Agnes's Media Interviews
Recent appearances include...
About Melissa Agnes
Founder and CEO of the Crisis Ready Institute, Melissa Agnes is a recognized leading authority on crisis preparedness, reputation management, and brand protection. Agnes is the creator of the Crisis ReadyTM Model and author of Crisis Ready: Building an Invincible Brand in an Uncertain World. She is a coveted speaker, commentator, and advisor to some of today's leading organizations faced with the greatest risks.
As a strategic advisor and keynote speaker, Melissa Agnes has worked with NATO, Ministries of Foreign Affairs and Defense, financial firms, technology companies, healthcare organizations, cities and municipalities, law enforcement agencies, global non-profits, and many others, helping them understand risk and build invincible brands that can withstand even the most devastating of events.
A university guest lecturer, Agnes teaches crisis management in university courses around the world, including at NYU, Columbia and McGill. Her book and Crisis ReadyTM Model are globally recognized as having elevated industry best practice and are currently taught in dozens of higher education courses around the world, including at Harvard University and by Homeland Security.
Agnes currently sits on the panel tasked with developing the International Standard for Crisis Management— Guidelines for developing a strategic capability, ISO 22361. She also sits on the Police Professional Standards, Ethics and Image Committee for the International Association of Chiefs of Police (IACP); and on the Global Advisory Council for The Institute for Strategic Risk Management (ISRM), an entity established to help world leaders understand, evaluate and strategically prepare for rising global risks.
In 2015, Agnes gave a TEDx talk in Los Angeles where she discussed the secret to successful crisis management in the 21st century. She is also the editor of the Crisis Ready Blog, the host of the Invincible Brand Podcast, a contributor to Forbes, and a go-to source for the press, with recent coverage including the Wall Street Journal, VIBE Magazine, USA Today, and many others.
Melissa Agnes in the news
2022 Interviews
- Are you crisis ready? Find out why crisis ready organisations are INVINCIBLE - ROAR! - Marilise de Villiers, July 2022
- Melissa Agnes: One Book Away From Fighting Fear with Love - The One Away Show, June 2022
- Episode #3: Crisis Ready (TM): Building an Invincible Brand in an Uncertain World - Leadership Excellence Podcast, April 2022
2021 Interviews
- Episode 011: Creating a Crisis-Ready Culture with Melissa Agnes - Business, Interrupted, December 2021
- Is it Ethical to Pitch Positive Stories to Help Deflect Attention When You Anticipate a Crisis is Looming? - PRNEWS, September 2021
- PR Profiles: A Conversation with Melissa Agnes - Agility PR, September 2021
- CEO Chat - 30 - Melissa Agnes - CEO Chat with Melissa Agnes - CEO Chat, August 2021
- Episode 102. Become Crisis Ready With Author and Entrepreneur Melissa Agnes - Leadership Lab Podcast, July 2021
- Handling Crisis in the Church - Church Safety Guys, May 2021
- Expert Q&A: How to Create a Crisis Ready Culture / YouTube - Omnilert, May 2021
- Strengthening Your Crisis Ready® Leadership Skills for 2021 and Beyond - Brand ManageCamp, May 2021
- The World in Crisis - How do you communicate in a 24/7 crisis cycle? - Finsquared, April 2021
- Position Your Brand to be Crisis Ready with Formulas and Frameworks - PRSA Detroit, April 2021
- Build Your Invincible Brand with Melissa Agnes - Highlights Podcast with Erin King, March 2021
- How to Delete Your Old Tweets - Consumer Reports, March 2021
- AndB - PASSION + PURPOSE "Crisis Ready Institute" - &B Podcast with Bruno Lindia, March 2021
- AndB - Join: Crisis Ready Institute - &B Podcast with Bruno Lindia, February 2021
- Three Strategies for Crisis Leadership - LinkedIn Pulse, February 2021
- Crisis readiness in focus as HRPA conference begins - Talent Canada, January 2021
- HR Rebooted - CEO Corner with Louise Taylor Green - Featuring Melissa Agnes - HRPA Conference 2021, January 2021
- AndB - Is your Company CRISIS READY? - &B Podcast with Bruno Lindia, January 2021
2020 Interviews
- Agile Communicators Shift from Crisis Preparedness to Crisis Readiness - Crisp Thinking, December 2020
- E21: Being Crisis Ready, What it Means (Part 2) - Who I Became Podcast by Simon Osamoh, November 2020
- E20: Being Crisis Ready, What It Means (Part 1) - Who I Became Podcast by Simon Osamoh, November 2020
- In a Crisis, We Need Resourcefulness, Not Delay - The Gazette, August 2020
- PSG Conference 2020 - Protective Security in Government, August 2020
- Episode 8: Melissa Agnes of Crisis Ready Institute - Presilience Podcast, August 2020
- Episode 14 - 8.11.2020 - An episode on Current Events and Crisis - Truth Will Set You Free, August 2020
- Episode 006 - Crisis Ready for Today - Public Safety Talk Radio, August 2020
- What have we learned during the Coronavirus/Covid19 Crisis? - Integralim, June 2020
- Why CrossFit devotees leaving the brand behind is such a big deal - Vox, June 2020
- What Makes Effective HR Communications in a Crisis? - Raconteur, May 2020
- Crisis Readiness - Crimes and Times with Michael Tabman, April 2020
- How Airlines Can Deal with the COVID-19 Crisis - Interview with Melissa Agnes - SimpliFlying, April 2020
- How to Protect Your Company’s Reputation During the Coronavirus Crisis - WWD, April 2020 (Download PDF)
- Crisis Managers Are Taking Center Stage During The Pandemic - Business Insider, April 2020
- US Needs to Implement National Lockdown to Curb Coronavirus Spread - MEAWW, April 2020
- New Webinar Series To Help Members Adjust To COVID-19 - Association of Equipment Manufacturers, March 2020
- When Goop Went Viral for the Wrong Reasons - Stamford Advocate, March 2020
- The Crisis Ready Response to Coronavirus COVID-19 - Amplify Publishing, March 2020
- How to Fortify Your Culture During the Coronavirus Crisis - Medium - Aga Bajer, March 2020
- How to Handle Communications About the Coronavirus - Spin Sucks, March 2020
- Tucking Away Emotion to Build Your Invincible Brand - Rooted In Revenue Podcast, January 2020
- EP #40 – Crisis Readiness for the Hospitality Industry - Hospitality Academy, January 2020
- Episode 52 - Melissa Agnes: Crisis Ready - How to Build an Invincible Brand - The CultureLab Podcast with Aga Bajer, January 2020
- Crisis Readiness Equals Freedom - 3 Steps - Rooted In Revenue Podcast, January 2020
2019 Interviews
- Retail Podcast 312: Melissa Agnes on Managing Retail Crisis in a Digital Age - Tell Me Something Good About Retail, December 2019
- Build Brand Invincibility by Being Crisis Ready - Asher Sales Sense, December 2019
- Building an Invincible Brand with Melissa Agnes - Slick Talk: The Hospitality Podcast, December 2019
- 50 Ways to Have a Crisis (And How to Take Them On) - The Throughline Blog, December 2019
- How to Manage Corporate Crises - Author Melissa Agnes - WVU Marketing Communications Today, December 2019
- Episode 113: Melissa Agnes - Stories that Empower Podcast, November 2019
- Becoming the Best at Planning for the Worst - The ThinkEnergy Podcast, November 2019
- Leveraging Thought Leadership With Peter Winick – Episode 155 – Melissa Agnes - Leveraging Thought Leadership, September 2019
- Uber wants to redeem itself. Does the public even care? - Vox, September 2019
- KL 009: Crisis Ready - Keep Leading!™ Podcast, June 2019
- Social Listening for Research Insights - Kevin's Social Media Reviews, June 2019
- Spin Sucks AMA: Crisis Management with Melissa Agnes - Spin Sucks, June 2019
- Crisis Ready Preppers with Melissa Agnes - The B2B Revealed Podcast, May 2019
- Episode 66 - No Labels, No Limits podcast - with Melissa Agnes - No Labels, No Limits Podcast, May 2019
- An interview with Melissa Agnes - The Risk Insight Newsletter - April 2019, April 2019
- North Face Climber Tragedy Overshadows Earth Day Marketing - Marketing Daily, April 2019
- Risky Business: How to Avoid It with Melissa Agnes - The Growth Lab Show, April 2019
- Episode #186: Melissa Agnes, Crisis Ready - The Brave Entrepreneur Podcast, April 2019
- Expert: PM Trudeau in "almost an impossible situation" in PR efforts regarding SNC-Lavalin - CTV Live News, March 2019
- How businesses can cope with crisis - The AM Show, New Zealand, March 2019
- How to Prepare for a Brand Crisis - Duct Tape Marketing Podcast, February 2019
- 2018's 20 Best Marketing Books - LinkedIn, January 2019
- Is Your Business Crisis Ready with Melissa Agnes - Businesses That Care Podcast, January 2019
2018 Interviews
- Give A Valuable Gift: The Top 10 Business Books For 2018 - Forbes, December 2018
- Charlie's Top 10 Business Continuity and Crisis Management Books for Christmas - BC Training, December 2018
- When Crisis Strikes: Successfully Navigating Your Agency’s Narrative in the Digital Age - Police Chief, IACP, December 2018
- Regaining Trust No Easy Task - The E&C Pulse, December 2018
- Beyond the Call with Melissa Agnes - Beyond The Call Podcast, December 2018
- Crisis Ready: Building an Invincible Brand in an Uncertain World - Blue Line, November 2018
- Building an invincible brand: Interview with crisis management speaker Melissa Agnes - James Taylor Podcast, November 2018
- Unique Program for Your Next Leadership Conference - Michelle Joyce Speakers, November 2018
- Getting Your Business Crisis Ready - Shareable Podcast, October 2018
- Episode 091 with Crisis Preparedness Expert Melissa Agnes - Success Is A Choice Podcast, October 2018
- Crisis Ready with Melissa Agnes - The Go-Giver Podcast, October 2018
- How to Handle Difficult Situations in Business and Increase Your Credibility with Melissa Agnes - Marketing for Creatives Show, October 2018
- The 3 Steps to Crisis Ready for City Governments & Agencies - Efficient Gov, October 2018
- Melissa Agnes – The Ultimate Roadmap To Business Invincibility - The Successful Bookkeeper Podcast, September 2018
- Interview with Melissa Agnes - ICMA 2018 - ICMA TV, September 2018
- Melissa Agnes Shares How to Build an Invincible Community in this Uncertain World - ICMA, September 2018
- TND #41: Melissa Agnes on Building an Invincible Personal Brand - The Nth Degree Podcast with Tracy Timm, September 2018
- Melissa Agnes (CEO & Author) - Master Leadership Podcast, September 2018
- Crisis Ready: A Strategy for Building an Invincible Brand - MarketingProfs Webinar, September 2018
- Don't Wait, Get Your Brand 'Crisis-Ready' Now: Melissa Agnes on Marketing Smarts - MarketingProfs Podcast, September 2018
- Melissa Agnes- Building an Invincible Brand in an Uncertain World - Creative Warriors Podcast, September 2018
- Melissa Agnes: Conversation with a Crisis Management Expert - The Warren Weeks Show, September 2018
- Is Your Business Crisis Ready? - Peak Performers Podcast, September 2018
- Wonder Women: Melissa Agnes, crisis management strategist - Vitiello Communication Group, September 2018
- Crucial Talks Episode 44: Melissa Agnes on being Crisis Ready and Brand Invincibility - Crucial Talks Podcast, August 2018
- 9 Best New Crisis Management Books To Read In 2018 - Book Authority, August 2018
- McLellan: Load up your bookshelf - Business Record, August 2018
- Melissa Agnes, Preparing for Crisis - Crack the Customer Code Podcast, August 2018
- The Marketing Book Podcast: "Crisis Ready" by Melissa Agnes - The Marketing Book Podcast, August 2018
- After the incident: Crisis communication in the digital age - Safety and Health Magazine, July 2018
- Building an Invincible Brand with Melissa Agnes - Savvy Social Hour Podcast Podcast, July 2018
- Crisis Management with Melissa Agnes - Take The Lead Podcast, July 2018
- Being Crisis Ready - The Respect Podcast, July 2018
- The Secret to Successful Crisis Management in the 21st Century with Melissa Agnes - Be The Talk, July 2018
- Through the Noise: Crisis Communication (with special guest Melissa Agnes) - Vitiello Communications Group, July 2018
- Are you ready for the crisis that may be heading your way? - Force Science Institute, July 2018
- Building Invincible Brands With Melissa Agnes - Six Pixels of Separation Podcast, July 2018
- Is Your Brand Invincible? - Life Science Marketing Radio, June 2018
- Are You Crisis Ready? With Melissa Agnes - Leadership Happy Hour Podcast, June 2018
- Better Crisis Readiness with Melissa Agnes - One Percent Better Podcast, June 2018
- Learn the Rules of Being Crisis Ready - Amazing Business Radio, June 2018
- The Fireside Chat: Talking Crisis Ready with Melissa Agnes - Spin Sucks, June 2018
- Insights from ABC’s pitch-perfect slap-down of Roseanne Barr — plus commentary by Melissa Agnes - Without Bullshit, May 2018
- When a crisis becomes a brand catastrophe - Brand Tales Magazine, May 2018
- Crisis Management: Why People, Plans, and Process Matter - SPRH Podcast, May 2018
- Crisis management adviser Melissa Agnes keynotes May 18 WIN breakfast - Northern Nevada Business Weekly, May 2018
- An analysis of Twitter’s screwup (with comments from Melissa Agnes) - Without Bullshit, May 2018
- Building an Invincible Personal Brand with Melissa Agnes - The Nth Degree Podcast, May 2018
- Crisis Ready - Transmedia Storytelling Podcast, April 2018
- Protect Your Brand When Crisis Strikes, with Melissa Agnes - Mostly Money Podcast, April 2018
- 3 Steps for Communicators to Implement a Crisis Ready Culture - Spin Sucks, March 2018
- Prepare Your Organization For Any Crisis - Grow My Revenue Podcast, March 2018
- The 3 things that make a crisis go viral - Bulldog Reporter, March 2018
- How to Know if you have an "ISSUE" or a "CRISIS - Mr Media Training blog, March 2018
- Crisis Ready with Melissa Agnes - The Police Podcast, March 2018
- Interview with Melissa Agnes - Branders Magazine, March 2018
- “Crisis Ready” by Melissa Agnes is a truth bomb. Go read it. - Crisis Ready book review by Josh Bernoff, of Without Bullshit, March 2018
- CNN Town Hall, Gun Debate, Interview with Melissa Agnes - PR & Politics Podcast, February 2018
- People are the reason your business exists - Cool Things Entrepreneurs Do Podcast, February 2018
- Crisis Ready: Top Tips for Social Media Managers During a Crisis - Institute for Public Relations, February 2018
- Discussing the Gender Equality Issue, with Melissa Agnes - A Year of Listening Podcast, February 2018
- FIR #123: Tide Pods and Crock-Pots - For Immediate Release Podcast, February 2018
- If It Can Happen to Crock-Pot, It Can Happen to You: Four Steps to Make Your Brand Crisis-Ready - Marketing Profs, February 2018
- Crisis of the Week: Amtrak in Safety Spotlight After Derailment - The Wall Street Journal, January 2018
2017 Interviews
- Managing your Reputation on Social Media - Spot On Insurance Podcast, Novemeber 2017
- Crisis of the Week: L’Oréal Faces Flack From Transgender Model’s Firing - WSJ, September 2017
- FIR #106: Toot Your Own Horn - FIR Podcast, September 2017
- Top Insights, Takeaways & Favorite Moments from #SocialBrand17 - Top Rank Marketing, September 2017
- Becoming The Next Late-Night Punchline - Venitism, July 2017
- Top 50 Management Consulting Blogs and Websites for Organizations & Business Leaders - Feedspot, May 2017
- The Next Crisis Is Always Lurking, Are You Prepared? with Melissa Agnes - Wholesaler Masterminds Podcast, May 2017
- How To Lead In A Crisis with Melissa Agnes - Radio Free Leader Podcast, April 2017
- Crisis of the Week: Oscars Mistake Puts PwC’s Accountability to Test - Wall Street Journal, March 2017
- 18 Speakers Who Belong at Your Podium in 2017 - MeetingsNet, February 2017
- FIR #76: THE PERCEPTION OF UNFILTERED, UNEDITED TRUTH - FIR Podcast, February 2017
- Friday Featured Speaker: Interview with Melissa Agnes - Interview with Michelle Joyce, January 2017
2016 Interviews
- Creating a Crisis Ready Brand with Melissa Agnes - On Brand Podcast, October 2016
- How to Use Brand Story for Crisis Management - The Business of Story Podcast, October 2016
- Crisis of the Week: Fake Accounts Scandal Rocks Wells Fargo - Wall Street Journal, September 2016
- On The Beat Podcast with Melissa Agnes - On The Beat Podcast, August 2016
- Crisis Communications – An Interview with Melissa Agnes - PreparedEX, August 2016
- Crisis of the Week: IKEA Responds to Recall - WSJ, July 2016
- FIR #40: Alligators, Gorillas, and Creepy CEO Letters - FIR podcast, June 2016
- Top 25 des Influenceurs sur la Prévention et Gestion de Crise - Daar Communication, June 2016
- Drafting a Crisis Communications Plan, with Melissa Agnes - MediaSmart Podcast, May 2016
- Crisis of the Week: Fight For Control at PulteGroup - Wall Street Journal, April 2016
- TBJA 234 How To Prepare Your Brand Now For A Crisis, Melissa Agnes - The Brand Journalism Advantage, March 2016
- Uber marshals crisis-response for Michigan shooting spree - San Francisco Chronicle, February 2016
- Crisis of the Week: And the Oscar for Crisis Response Goes To… - The Wall Street Journal, February 2016
- Comment prévenir efficacement une crise en entreprise? Plan et simulation de crise expliqués par Melissa Agnes - Podcast interview, February 2016
- Melissa Agnes: La tecnología móvil tendrá un papel clave en gestión de crisis - Spanish article, January 2016
2015 Interviews
- The 11 PR Professionals to Follow - Spin Sucks, December 2015
- Crisis of the Week: Costco Deals With a Side Order of E.coli - The Wall Street Journal, December 2015
- Nonprofit Aims to Educate Companies About Online Attacks - Corporate Counsel, November 2015
- Crisis of the Week: Reality Hits Hard for Fantasy Game Sites- The Wall Street Journal, October 2015
- The Morning Risk Report: Can the Auto Industry Redeem Itself? - The Wall Street Journal, October 2015
- "위기 상황에서 골든 타임은 없어… 온라인에 위기 공개된 뒤 15분 안에는 대응 시작해야" - Korean newspaper: Chosunilbo, September 2015
- So You Found Your Name (Or Your Executive's) In The Ashley Madison Data Dump. Now What Do You Do? - Forbes, August 2015
- Navigating The Social Media Crisis Spectrum - Falcon Social, April 2015
- Radio appearance: Tommy Schnurmacher Show - CJAD News Talk Radio, March 2015
- Implement Crisis Management Best Practices - Info-Tech Research Group, March 2015
- Uber Needs A Crash Course In Crisis Management - LinkedIn Pulse, March 2015
- Web e crisis communication: 10 regole scaccia-panico! Inside Marketing (Italian), March 2015
- Gestion de crise au 21ème siècle: êtes-vous prêts? - Isarta Infos (French), February 2015
- Podcast: Discussing the Divide Between Police and Their Communities - The Police Podcast, January 2015
- Top Crisis Leaders With Tips On How To Prevent A Crisis - CKSyme Media Group, January 2015
2014 Interviews
- Podcast: Melissa Agnes Interview on The Business Success Factory Show - The Business Success Factory Show, December 2014
- Radio: When Crisis Comes Calling: Crisis Management for Business - The Social Network Radio Show, November 2014
- Radio: Melissa Agnes Discusses Ebola Crisis and Jian Ghomeshi Scandal on CJAD - The Tommy Schnurmacher Show on Montreal's CJAD, October 2014
- The power of personality at the Charbonneau Commission - The Montreal Gazette, September 2014
- Podcast: FIR Interview: Melissa Agnes and Gerard Braud debate “going dark” with social media in a crisis - FIR Podcast, August 2014
- Damage Control: 3 Steps to Handling a Company Mishap - Vertical Response Blog, July 2014
- Reputation and Crisis Management Techniques for the Enterprise (whitepaper) - Sprinklr, June 2014
- The 7 Deadly Sins of Content Marketing - Contently, May 2014
- Addressing Anonymous Negativity as Secret App Gains Traction - Vertical Response Blog, April 2014
- Melissa Agnes to Organize NATO Panel Discussion at Upcoming NATO Conference in Bosnia and Herzegovina April 2014
- Print: OOGA Coverage Communications - American Oil and Gas Reporter, April 2014
- Key Weapons for Fighting Social Media Wildfires: Crisis Experts Weigh-In - Social Media Today, March 2014
- Olympic sponsors on edge before Winter Games - USA Today, February 2014
- Print (with a digital version): How To Apologize For A Racist Moment - VIBE Magazine, February 2014
- Social media tools proved vital in 2013 floods - Calgary Herald, February 2014
- Real-time Social Media Monitoring in Action: Reputation Management & Lead Gen - Business2Community, February 2014
2013 Interviews
- Video: How to Tackle Crisis Management via Social Media - Marketwired interview with CEO, Jim Delaney, November 2013
- Radio: Melissa Agnes on CJAD with Tommy Schnurmacher - CJAD, October 2013
- 7 Questions on Social Media With Melissa Agnes - Business2Community, October 2013
- Boom Goes the Social Media Marketing Dynamite - Tech News World, September 2013
- Tag, you’re it: How to create a hashtag crisis strategy - PRSA, July 2013
- Video: How To Respond To A Social Media Crisis - The Crisis Show, July 2013
- Video: Santa Monica Shootings, Philadelphia Building Collapse, Cheerios & PRISM - The Crisis Show, June 2013
- Radio: The Business Connection Radio Show, March 2013
- Video: Applebee’s, HMV Social Media Crises; Boy Scouts Delay Vote - The Crisis Show, February 2013
2012 Interviews
- Print: Social Media Crisis Planning for Non-Profit Organizations - Nonprofit Digest, December 2012
- Print: Locked Up - Communication World, December 2012
- Radio: The Chick-Fil-A Controversy: Interview with Larry Fedoruk - NewsTalk 610CKTB Radio, August 2012
- A Guide to Developing Your Social Media Engagement Policy - Business2Community, August 2012
- How to Handle a Website Crisis - Social Media Today, August 2012
- Podcast: How To Deal With Sockpuppets And Other Forms Of Negative Criticism - Finding Bliss, May 2012
- Podcast: The Importance of Developing Your Social Media Crisis Plan - Advanced Fan Page Solutions, March 2012