The below image was brought to my attention in a LinkedIn group discussion and I thought it was quite comical, so I wanted to share it here with all of you! This is comical – and serious at the same time Today’s reality is that people think about sharing their experiences to social media, even […]
False Online Reviews: How to Deal with Damaging Internet Posts about your Business
By Whitney C. Gibson, Internet defamation attorney at Vorys who works closely with Agnes + Day’s Crisis Intelligence Team. False online reviews have become problematic for many businesses today, whether made by unhappy customers, disgruntled former employees or competitors. In fact, last September a New York attorney general fined 19 companies a total of $350,000 […]
Twitter’s Growth Rate is Diminishing. What Does this Mean for your Crisis Communications?
Twitter is the social media platform that dominates the dissemination of news, updates and discussions in a crisis. In fact, making your crisis communications “Twitter-friendly” is rule number 9 within our “10 New Rules of Crisis Communications“. But is the platform losing its steam and, if so, what will that mean for your crisis communications? […]
Apple Fixes its Security Breach But Does Not Mention It
I recently read a book – a really great book – titled “The Presentation Secrets of Steve Jobs”. Within the book, Carmine Gallo, the author, kept saying things like (and I’m paraphrasing) “unless you’re Jobs and cofounded Apple, you can’t get away with xyz”. These comments are what filled my mind as I updated my […]
Apple’s Huge Security Breach and Lack of Proper Crisis Communications
Apple is in the process of fixing what The Globe and Mail has called a “gaping hole” within their security software, “which gave spies and hackers the ability to grab e-mail, financial information and other sensitive data.” What a nightmare. We know (or at least we should know) that we’re always at risk of security breaches […]
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