Melissa Agnes, President and co-founder of Agnes + Day, went back on The Crisis Show to celebrate the show’s one year anniversary with host and fellow co-founder, Rich Klein. On the show, Rich and Melissa were accompanied by Mike McKenna and Shel Holtz. “I had a great time discussing some high-profile crises and issues that have […]
How to Prepare for Facebook Photo Comments
Facebook will slowly be rolling out the option for your fans to comment to your posts with a photo directly uploaded to the thread. This doesn’t present many new risks, but it is something you need to be aware of and prepare for internally. How can you prepare for Facebook photo comments? Include images within your […]
What Is Your Ideal Crisis Response Time?
Best case scenario, your ideal crisis response time is 15 minutes. Wait! Don’t gasp yet… Your maximum crisis response time is 1 hour. OK, now you can gasp! Reality check: If your team is unable to respond to a crisis (or issue) within maximum 1 hour, then you need to reevaluate and figure out why. […]
Weekly Roundup of Awesome Links: Week of July 1st 2013
Wishing all of my American readers a happy 4th of July weekend! Be sure to check out some of the awesome crisis-related articles that were published this week, on this blog as well as on others. From the Crisis Intelligence Blog: Calgary Floods: Analysis of Crisis Leadership and Use of Social Media The Future is […]
A Look at PR and Communications Changes in Recent Years (Infographic)
I recently came across the below infographic that highlights all the changes we’ve seen in PR and communications within the last couple years. I know you’ll enjoy this one! Take a look: PR: Then and Now I originally viewed this infographic here
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