When Crisis Comes Calling: Crisis Management for Business
Melissa Agnes, international crisis management speaker and consultant, was a recent guest on The Social Network Show, a radio show broadcasted out of Las Vegas, Nevada. On the show, Melissa speaks with Host, Dr. J (aka Jane Karwoski, PhD), and Co-host, Deirdre Breakenridge, about today’s crisis realities and challenges. Within this discussion, Melissa clarifies the difference between an issue and a crisis, and provides businesses with must-know tips on how to prevent and manage organizational crises.
Within this interview, Melissa discusses:
- Real-world examples of successful crisis management.
- How to respond to crises strategically using social media and how to optimize your crisis responses for maximum reach.
- How to make today’s crisis challenges work for your organization, rather than against it.
- Steps that businesses need to take, right now, to begin to plan, prepare for and prevent crises.
Listen to Melissa Agnes’s interview on The Social Network Show
Running time: 28:44
This interview was originally published on thesocialnetworkstation.com