Welcome to episode #022 of The Crisis Intelligence Podcast, with Melissa Agnes and Jonathan Bernstein
On this week’s episode of The Crisis Intelligence Podcast, I continue my conversation with Jonathan Bernstein about the 30 most important lessons he’s learned in the last 30 years as a crisis management professional. We pick up where we left off last week, and have just as much fun discussing some really important “must-do’s” and best practices when it comes to effectively managing crises in today’s highly connected world.
In case you missed last week’s episode and would like to listen to part one of this series first, click here. However, although both episodes are fun listens with tons of great tips, you don’t necessarily have to listen to them in any specific order.
This episode of The Crisis Intelligence Podcast discusses:
- Tips for helping legal council better understand today’s crisis realities.
- Whether or not you’re supposed to identify and plan for every single crisis scenario, within your crisis plan.
- The 5 tenets of crisis management.
- Jonathan reveals the biggest change he’s seen happen within the field of crisis management – and the answer may not be what you expect!
Part two is just as fun as part one. Enjoy!
Running time: 50:11
Learn more about Agnes + Day, The Crisis Intelligence Firm.
Thanks to Jonathan for having this fun and insightful discussion with me!
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.