Welcome to episode #050 of The Crisis Intelligence Podcast, with Melissa Agnes and Garth Rowan.
From female reporters being spontaneously and continually harassed during live reporting, to individuals making mistakes caught on camera and ending up losing their jobs as a result of the footage going viral. We’ve seen some extreme cases of online shaming in the past few years, often resulting in online bullying with dire consequences. But where does society need to draw a line for this type of mob lynching mentality, and how can we determine whether or not the punishments actually fit the crimes? Additionally, what is the best practice for organizations whose employees get caught in these types of viral controversies?
In this episode of The Crisis Intelligence Podcast, Garth Rowan and I discuss the reality of online shaming and the impact it has been having on individuals and organizations alike. Through the discussion of several recent case studies, we examine the realities of online shaming and best practices for organizations and individuals for this type of crisis prevention and crisis management.
This episode of The Crisis Intelligence Podcast discusses:
- The impacts of online shaming and online mob lynching.
- Whether or not organizations should fire employees for behavior conducted on their own time.
- The need for organizations to educate their employees on the consequences for these types of actions.
- What doxing is and its impact on individuals and organizations.
- Realistic and implementable takeaways for organizations and individuals regarding online shaming.
It’s an interesting discussion on a very timely and impactful topic. Enjoy!
Running time: 1:02:29
Links mentioned in the podcast
- CBC and The National: Sexist attacks on female journalists
- CBC news: Online shaming: the return of mob morality
- Monica Lewinsky’s TED talk: The price of shame
Connect with us!
About host, Melissa Agnes
Learn more about Agnes + Day, Melissa’s crisis management firm.
About guest, Garth Rowan
Learn more about Garth Rowan
Connect with him on LinkedIn
Email Garth directly: firstname.lastname@example.org
Check out Garth’s blog posts on The Crisis Intelligence Blog
Listen to another great podcast with Garth: TCIP #036 – How To Conduct a Crisis Simulation with Garth Rowan
Thanks to Garth for taking the time to have this interesting discussion with me!
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.