What role does a crisis manager play within a crisis? How can we help you communicate your message to your audience and manage the crisis, protecting your company or organization from the long-term repercussions that may result?
Within this podcast, Chris Anderson, a cyber investigator, Whitney C. Gibson, an Internet defamation attorney, and myself, Melissa Agnes, a crisis management specialist, discuss the important role that a crisis manager plays within your crisis communications and crisis and issues management.
Please Note: The below podcast was originally intended to be a video rather than an audio file. However, the video file had some unfortunate hiccups, so in order to still deliver you the awesome content within it, I transformed it to audio. That said, please disregard the parts where I refer to it as a video.
Apart from that, enjoy the listen!
Podcast: The Crisis Manager’s Role Within in a Crisis
Listen to this recording as a podcast, or download the .mp3 file to listen to in your car or from your iPod
Download .mp3 here: Click here to download .mp3
About the three professionals within this podcast
Melissa Agnes, President and co-founder of Agnes + Day, has developed an international reputation for crisis management, planning and training by helping large global brands prevent and manage a wide range of corporate issues and crises. Her client list includes Fortune 500 companies, as well as public, private and not-for-profit organizations. Learn more
Chris Anderson, Ph.D, is co-founder of Cyber Investigation Services, LLC. Chris’s firm provides support to both clients and their attorneys who are experiencing a wide variety of internet attacks.
Whitney C. Gibson
Whitney C. Gibson is an attorney in the Cincinnati office of Vorys, Sater, Seymour and Pease LLP. He has a vast amount of experience representing companies and individuals in cases involving Internet issues, including Internet defamation.
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.