Crisis Management Strategist
When you pop a champagne cork, the bubbles of carbon dioxide form at tiny defects in the glass, join together, and explode upward when enough pressure builds. Crises usually start small the same way – and explode when the pressure builds to the breaking point. President and co-founder of Agnes + Day Inc., Melissa Agnes has helped dozens of global brands and government agencies deal with crises before that explosion, preventing and managing a wide range of issues before they become catastrophic. Her client list includes financial organizations, technology companies, healthcare organizations, government agencies, cities and municipalities, energy companies, global non-profits, and many others.
An effervescent personality herself, Melissa is a sought-after international crisis management keynote speaker. In 2015, Melissa gave a TEDx talk in Los Angeles where she discussed the secret to successful crisis management in the 21st century. Fluent in English and French, Melissa continues to travel the world speaking to organizations and audiences including NATO, Ministries of Foreign Affairs, Ministries of Foreign Defense, Ministries of Health, as well as a wide range of private and public companies, universities and non-profit organizations. She has had the honor of sharing the stage with members of the Ukraine government and the International Committee of the Red Cross.
A go-to source for the press, Melissa's recent press coverage includes Forbes, WSJ, VIBE Magazine, USA Today and more. Melissa is also a regular guest on the leading morning radio talk show, CJAD, where she is referred to as "the official crisis manager of the Tommy Schnurmacher show".
Melissa sits on the Board of Directors for the Online Reputation and Brand Protection Coalition, a non-profit organization dedicated to providing businesses with education, solutions, and advocacy to help them protect their reputations and brand online.
She is also the editor of the highly acclaimed crisis intelligence blog, and the host of the internationally recognized Crisis Intelligence Podcast. Published regularly and followed by government agencies and Fortune companies alike, her blog, videos and podcast provide insights to help organizations manage issues and crises in this modern era.
Melissa was named by CyberAlert as one of "the 30 top most influential bloggers in public relations"; and her blog was ranked sixth of the "60 of the best Public Relations blogs in the world" by Inkybee.
When she isn't managing crises or speaking in front of an audience, Melissa enjoys adventuring around the world – usually on a sailboat – gardening, reading and sipping champagne in good company.