Editor’s Note: The following is a guest post by Jane Jordan-Meier, author and CEO & president of The Media Skills Academy. The CEO is (or should be) the most prized communications asset at a company’s disposal. He or she drives corporate strategy and gives voice to performance and progress. The CEO establishes the building blocks of […]
Why Stages are Important in Crisis Management (Part 2 of 2)
Note from the editor: This is the second part of a two-part series on the different stages of a crisis, by author and crisis manager, Jane Jordan-Meier. To read the first part of this fascinating series, click here. The Stages approach is not restricted to the media coverage or, indeed, reputation management. There is a […]
Why Stages are Important in Crisis Management (Part 1 of 2)
Note from the editor: This is the first part of a two-part series on the different stages of a crisis, by author and crisis manager, Jane Jordan-Meier. Knowing that there are stages of a crisis means that we can predict with confidence what will happen when. We can plan. We can test. We can validate. […]
To CEO or Not? Who makes the best Spokesperson in a Crisis?
Note from the editor: I’m very pleased to be sharing with you a guest post from crisis management trainer, Jane Jordan-Meier, author of The Four Highly Effective Stages of Crisis Management: How to Manage the Media in the Digital Age. The choice of spokespeople in a crisis is critical. How they communicate can be a […]