Jonathan Hemus is the managing director of Insignia Communications, a UK-based reputation management consultancy specialising in crisis management. He is a sought after trainer, coach and speaker on crisis and reputation management and has spoken on reputation management, crisis communication, PR and business continuity at national and international conferences and events, most recently the International Crisis and Risk Communication Conference in Florida. He is a guest member of the Henley Business School faculty and a lecturer at Manchester Metropolitan University. Follow Jonathan on Twitter or contact him directly by email: jonathanhemus@insigniacomms.com