10 Valentine’s Day Inspired Crisis Management Rules (Infographic)

In light of this day of love, respect and relationships, here are 10 V-day inspired crisis management rules that apply all year round:

Although these crisis management tips were inspired for the day’s festivity, they apply all year round. The relationship your organization shares with its stakeholders is the most valuable relationship that exists for your brand. Without them, your organization would cease to exist. They need to, therefore, be the  centre of your focus in a crisis because they are who matters. Especially in today’s digital age, they control your reputation and without them you wouldn’t have a bottom line. The above 10 guidelines can help to keep your eye on what matters, while helping you to meet the expectations of your audiences in a crisis.

Happy Valentine’s Day everyone!

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Melissa Agnes

Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.