Happy Friday! As usual, voila some interesting articles you may have missed this week. Enjoy and have a wonderful weekend!
From the Crisis Intelligence Blog
- 9 Ways to Recoup Your Brand’s Reputation After a Crisis
- Handling the Media in a Crisis: Why Your Entire Team Needs to be Prepared
- The Story of Trust 2013: A Crisis of Leadership
- Social Media Monitoring Tool Review: HyperAlerts (Free Tool)
Other articles worth your attention
- Reduce Crisis Risks by Thinking Ahead
- Edelman Trust Barometer 2013
- Twitter continues to evolve beyond 140 characters as it introduces updates to embedded Tweets
- Delta’s Damaged Luggage Debacle: Lack of training and compassion shows in airline’s weak crisis management
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.
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