Check out some of the worth-while reads you may have missed this week – and have a great weekend!
From the Crisis Intelligence Blog
- Important: Incorporate Vine Into Your Social Media Crisis Plan
- Twitter Customer Service Study: Lessons Learned (with Infographic)
- Is Your Social Media Crisis Communications Plan Twitter-Friendly?
- Internet Defamation: What Are Your Options? (video)
Other articles worth your attention
- Is Your Social Media Policy Compliant with Federal Law?
- Part 2: Thanks for the Lesson Lance!
- Influence of Twitter’s new app Vine for Crisis Communicators: Integration of Visual Storytelling & Power of Eye Witness Accounts
- Growing Pains for Twitter’s Vine: Porn problem creates crisis for video-sharing app
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.
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