Another week come and gone. I hope you all had a wonderful and productive one!
As usual, just in case you missed them, here are some awesome links worth your attention, from this past week…
From the Crisis Intelligence Blog
- 5 Laws Every Crisis Manager Needs to Know – Guest post by Sara Hawkins
- What You Can Learn From Carnival Cruise’s Crisis Communications on Social Media
- Is Twitter On Its Way To Experiencing Its Own Social Media Crisis?
- Update to Yesterday’s Post: Is Twitter On Its Way to a Social Media Crisis?
Other awesome articles I highly recommend you read
- Tactical Tweets: Mistakes or Misunderstood?
- Change.org: A Powerful Adversary for Brands
- 42 Percent of Consumers Complaining in Social Media Expect 60 Minute Response Time
The Social Media Crisis Management Toolkit
Have you purchased your copy of the Social Media Crisis Management Toolkit? Find out how it will help you create a solid social media crisis plan for your company or organization. Click here!
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.
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