Another week come and gone and it’s time, once again, for my weekly roundup of awesome links. Enjoy the posts and have a wonderful weekend!
From the Crisis Intelligence blog:
- 5 Must-Do’s When Leveraging Twitter in a Crisis
- 4 Ways to Handle Negative Online Reviews Against Your Brand
- Reddit: The Source of Many Social Media Crises and Issues
- Social Media is the New Face of Disaster Response (Infographic)
Other articles from other awesome professionals:
- Following crushing tornadoes, help and hope spread on Twitter
- San Francisco Embraces Social Media During Earthquake Drill
- Vine represents another level for citizen journalism
- Language for Twitter in a Crisis Part I
The Social Media Crisis Management Toolkit
The Social Media Crisis Management Toolkit is your guide to online crisis management planning.
This Toolkit will help you in the beginning stages of creating a solid social media crisis management plan for your small to medium sized business. Learn more here!
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.
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