As you probably know, I’ve been having an interesting debate with a fellow crisis professional on whether or not to shut social media down in a crisis. If you’ve been following along, then you know that my take is that there is more to gain in leveraging social media to communicate with your audiences in […]
TCIP #012 – The Leader’s Role in Crisis Management with Jane Jordan-Meier
Welcome to episode #012 of The Crisis Intelligence Podcast, with Melissa Agnes and Jane Jordan-Meier Jane Jordan-Meier opens this discussion with a strong statement: “A leader emerges in a crisis.” But how can you plan for a successful emergence, rather than an unsuccessful one? What are the challenges of choosing a leader or spokesperson in […]
Weekly Roundup of Awesome Links: Week of August 18, 2014
Welcome to this week’s #CrisisRoundup! The back to school season is almost here. I hope you’ve been enjoying your last few days of “summer” before the hustle and bustle begins again! In case you missed them, here are some great articles that were published this week. Feel free to add to this list by sharing […]
Should Social Media Accounts Be Shut Down in a Crisis? (Podcast)
Last week I published a blog post titled “Fear of Confrontation in a Crisis is Not a Reason to “Go Dark” on Social Media“, which was a rebuttal to a blog post by Gerard Braud who was suggesting that social media sites should potentially be taken down in a crisis. The debate garnered a lot […]
Stop Fighting The Change That Has Long Been Our Reality
Everywhere you turn, you’re presented with the same message in many forms. Take, for example, the following three quotes: “In social media, the only guarantee is change” – Convince and Convert “If we are increasingly becoming more and more mobile and using smartphones and tablets as the primary way that we connect, perhaps the Web […]
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