Gerald Baron recently wrote: “If you do nothing else in a major event other than providing near continuous tweets about what you know and what you don’t know, in 140 character bites, you will still be the communication champ. “ And how right he was in saying so! From the Boston Marathon Bombings, to The Atlanta Public […]
Weekly Roundup of Awesome Links: Week of May 13 2013
Happy Friday! As usual, here are some links worth your attention from this past week. Have an awesome weekend! From the Crisis Intelligence blog: Now Illegal in 3 More States: Employers Cannot Request Passwords to Employee Social Media Accounts Cyberbullying: Monitoring Tools and Tips for Parents 9 Ways To Make Sure Your Brand Becomes the […]
Update on Rona’s Huge Customer Care Fail
Many of you have sent me warm wishes and requests for an update after my debacle with the Canadian hardware store, Rona. First, let me begin by saying that all of your well-wishes and concerns were touching and deeply appreciated, thank you! Along with the follow-up I’ve promised you, I have a few additional points […]
9 Ways To Make Sure Your Brand Becomes the Laughing-Stock of the Internet
Last week, a restaurant called Amy’s Baking Company aired on an episode of Kitchen Nightmares with the awesome Gordon Ramsey. Apparently Amy’s attitude on the show was so distasteful that Ramsey actually gave up on her and helping her restaurant – something he doesn’t do often. After it aired, Amy’s Facebook page was slammed with nasty comment […]
Cyberbullying: Monitoring Tools and Tips for Parents
As you know, Cyberbullying is a huge online issue these days for kids and teens especially, and every once in a while, I like to shed some light on the issue and provide teachers, schools and parents with resources and tips for being aware and seeking helpful advice and guidance, in order to help and […]
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