Once a social media crisis presents itself, or has the potential of presenting itself, hopefully you’ll be made aware of its presence within minimal time (this requires an active monitoring system), and will have undergone some form of preparation and training in order to know if, when and how to respond and react properly. From […]
Can Not Being on Social Media Reduce your Risks of a Social Media Attack?
“There’s so much risk involved with social media, and I’ve seen so many other companies get slammed on their own channels, that I’ve decided to shut down my Facebook and Twitter pages and be done with it all. Now nothing bad can happen to me or my brand online!” How great would that be (for […]
Weekly Roundup of Awesome Links: Week of April 15th 2013
Another week come and gone and, as usual, you can find links to some of my preferred articles of this past week, below. I hope you enjoy them as much as I did! From the Crisis Intelligence blog: How Can You Make Social Media a One-Way Communication Street? “Fabulous” Professors Leading our Future Social Media […]
Social Media Crisis Management Infographics Worth Your Attention (part 2)
As infographics are a great, catchy way to relay information and data, I periodically like to roundup the most recent ones that myself and my readers, fans and followers have really enjoyed. That said, here are 3 social media crisis management-related infographics you won’t want to miss: Social Media: A Corporate Reputation Blind Spot for […]
How Can You Make Social Media a One-Way Communication Street?
I hear this often from new and prospective clients: “We’re launching a Facebook page, but we’re going to make it only a one-way communication platform so no worries, we don’t need a crisis and issues plan. We’ve got it covered!” Unfortunately these executives have a mini heart jolt when I kindly explain to them that […]
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