The following infographic was sent to me by Fanpage Karma and, although it’s not directly about social media crises or issues, I found it interesting none-the-less. It promotes social media engagement and organic growth which, when it comes to social media issues and crisis management, both have very strong, positive impacts on your brand and […]
The Repercussions of Deleting Your Crisis Communications Post-Crisis
Have you ever heard the following expression? “What happens in Vegas stays on the Internet” Well, it doesn’t just apply to what happens in Vegas. David Meerman Scott recently wrote a good article about not deleting your content because it should live forever and this needs to apply to your crisis communications as well. As much […]
Weekly Roundup of Awesome Links: Week of March 25th 2013
Hoping you all had a wonderful week! As usual, here’s my Friday roundup of awesome links you may have missed this week. Enjoy and have a fantastic weekend! From the Crisis Intelligence blog: Ask Me Your Online Crisis and Issues-Related Questions! Is It Time To Practice Your Social Media Crisis Plan? What The New Facebook […]
What The New Facebook Threaded Replies Means for Your Social Media Crisis Management
Set to roll out completely in July, but starting to make an appearance as we speak, are the Facebook threaded replies for fan pages. image credit: Social Fresh A cool concept in theory, being able to reply directly to individuals posting on posts can have many advantages. But what about the disadvantages? What about the […]
Is It Time To Practice Your Social Media Crisis Plan?
What do you do when you finish creating or updating your social media crisis plan? (and please don’t tell me you don’t have one yet!) Do you say “phew, it’s done!” and file it away for a rainy day? If so, you’re leaving yourself – and your company – open to a whole bunch of […]
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