2012 saw a lot of social media crises and issues take shape. Some were handled extremely well, and others were handled so poorly that the rest of us were left scratching our heads saying “what were they thinking?!!” No matter what, one thing’s for sure: these online issues gave us all some great examples and […]
Book Review: The Media Training Bible, by Brad Phillips
The year is off to a great start book-wise! My first book of 2013 was Brad Phillips’s, a.k.a. Mr Media Training’s, book titled The Media Training Bible – and let me begin by saying that I couldn’t put this book down! Like his blog, Brad’s book is informative, easy to digest and jam-packed with media training tips […]
Social Media Crisis Lesson from KFC: Stop Your Marketing Messages in a Crisis
The whole “Kentucky Fried Liver” fiasco has got me wanting to remind you all of one very important, very crucial step that must be taken in the midst of a crisis: In the very early stages of a crisis, it is imperative that you evaluate and assess all pre-scheduled marketing messages, stopping and/or pausing as many (or […]
Now Illegal: Schools and Employers Can No Longer Request Access To Your Social Media Accounts
Judith Delaney, Business and Legal Strategist, has a blog that I’ve recently discovered and love, called jahmd: Minimizing Social Media Legal Risk. Last week, by means of her blog, Judith brought something to my attention that I’ve been waiting to see come into play for a while now. Last year I wrote about an issue that […]
Weekly Roundup of awesome links: Week of January 7th 2013
After taking time away from blogging this past holiday season, it has felt so good to be back with you all this week! In case you missed any, the following is a compilation of links and articles from the past few days, that I think are worth your attention. This week on the Crisis Intelligence […]
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