Editor’s Note: I’m pleased to be providing you with the valuable insights of Patrice Cloutier, emergency information and crisis communications, emergency management and business continuity specialist, on a recent social media incident faced by the Regina Police. The Regina Police Service recently encountered a storm it never really saw coming. After one of its officers shot […]
The Repercussions of Deleting Your Crisis Communications Post-Crisis
Have you ever heard the following expression? “What happens in Vegas stays on the Internet” Well, it doesn’t just apply to what happens in Vegas. David Meerman Scott recently wrote a good article about not deleting your content because it should live forever and this needs to apply to your crisis communications as well. As much […]
Weekly Roundup of Awesome Links: Week of March 25th 2013
Hoping you all had a wonderful week! As usual, here’s my Friday roundup of awesome links you may have missed this week. Enjoy and have a fantastic weekend! From the Crisis Intelligence blog: Ask Me Your Online Crisis and Issues-Related Questions! Is It Time To Practice Your Social Media Crisis Plan? What The New Facebook […]
Are You Liable for Tweeting and/or Retweeting an Offensive Tweet?
Editor’s Note: I feel extremely lucky to be providing you with this invaluable article by Judith Delaney of TurnsonPoint Consulting. Judith is an attorney who specializes in social media and online privacy issues around the world, and within this article she elaborates on the legal proceedings that can potentially follow offensive material and communications that get posted […]
What The New Facebook Threaded Replies Means for Your Social Media Crisis Management
Set to roll out completely in July, but starting to make an appearance as we speak, are the Facebook threaded replies for fan pages. image credit: Social Fresh A cool concept in theory, being able to reply directly to individuals posting on posts can have many advantages. But what about the disadvantages? What about the […]
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