I can’t believe I just typed this title as my title. But I did. Why? Because I recently read this article and was appalled. Apparently an experiment was recently conducted where 84 small business owners across different industries were emailed to see if they would be interested in hiring a company to perform negative SEO […]
5 Steps to Becoming a Crisis Communication Pro
Can any organization be a crisis communication pro? Absolutely, why not? Being crisis-ready, crisis-intelligent, isn’t a mysterious quality that only a few people or organizations possess. It’s a skill that gets developed and honed over time, with effort and attention. So what would it take for your organization, your team, to be considered a crisis […]
TCIP #035 – The Science of Rumors with Laurent Gaildraud
Welcome to episode #035 of The Crisis Intelligence Podcast, with Melissa Agnes and Laurent Gaildraud. Rumors have existed since the beginning of human behavior. A good rumor is deep-seeded and hypnotic. A good rumor can launch an organization or public figure into a crisis that is not terribly easy to manage or overcome. But what […]
Google May Penalize Your Crisis Communications If Your Website Is Not Mobile-Friendly
I speak and often write about the use of mobile technology for crisis communication and crisis management. But there’s one area – and it’s an important area – that I haven’t yet touched on. It involves your website. We know that, in most cases, your organization’s website should be the official home base for your […]
Discussing the Divide Between Police and Their Communities, on The Police Podcast
There is currently a huge divide between police officers / agencies and the communities they serve. A divide that unfortunately grew in 2014 and that I hope to see begin to bridge itself in 2015. However, even though I just said “bridge itself”, it’s important to realize that this bridging will not take place on […]
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