Two weeks ago I was in Dubai presenting a 6 hour workshop on the use of social media and mobile technology for emergency management, to the GCC healthcare sector. As all of my travels around the world, the experience was enlightening and inspiring. Within my group, I had delegates from the Dubai Health Authority, Ministries […]
TCIP #017 – Exploring Garden Grove Fire Department’s Social Media and Electronic Communication in Crisis with Thanh Nguyen
Welcome to episode #017 of The Crisis Intelligence Podcast, with Melissa Agnes and Thanh Nguyen My favorite people are those self-educators who soak in knowledge and learn from anything and anyone they can, and that’s one of the things I really like about Thanh Nguyen, Fire Captain with the Garden Grove Fire Department in California. […]
#CrisisRoundup of Awesome Links: Weeks of September 15 and 22, 2014
Welcome to this week’s #CrisisRoundup! To Dubai and back and another week just flew by! Dubai was pretty awesome. I had the opportunity to present a crisis management workshop to some very savvy and fascinating professionals within the healthcare sector of the United Arab Emirates and Saudi Arabia. A wonderful experience, both professionally and personally! […]
Why Back To Business As Usual Is The Biggest Crisis Management Mistake Of All
By Jonathan Hemus For an organization which overcomes the initial shock of a breaking crisis, successfully wrestles control over it and ultimately puts the reputational fires out, it’s natural to want to return to business as usual as soon as the crisis seems to have passed. Natural but foolhardy. Whilst no one welcomes a crisis, […]
Webinar: Crisis Response Strategies for In-House Counsel
Your in-house legal team has a continual challenge when it comes to staying on top of the ever-evolving legal risks that the Internet presents to your organization. From safeguarding your organization against false negative reviews and defamation, to staying current with online privacy issues and laws, to keeping up with the different platforms and the […]
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