As we recently saw with Emory University Hospital and the Ebola controversy, healthcare institutes have a major responsibility and role to play in some serious, high-impacting crises. Emory did a beautiful job at managing this crisis, but not all healthcare institutes are as prepared as Emory was. On September 17th and 18th 2014, Melissa Agnes, […]
Does Common Sense On Social Media Come With Age?
Adam Schefter recently stirred up some controversy by tweeting the following: Great line from @johnreporters on young people’s decisions in social-media age: “It’s time for common sense to catch up with technology.” — Adam Schefter (@AdamSchefter) August 3, 2014 What are your thoughts? Do you think that young people are mostly at fault for the […]
Emory’s Excellent Crisis Communication
As you probably know, I’ve been having an interesting debate with a fellow crisis professional on whether or not to shut social media down in a crisis. If you’ve been following along, then you know that my take is that there is more to gain in leveraging social media to communicate with your audiences in […]
TCIP #012 – The Leader’s Role in Crisis Management with Jane Jordan-Meier
Welcome to episode #012 of The Crisis Intelligence Podcast, with Melissa Agnes and Jane Jordan-Meier Jane Jordan-Meier opens this discussion with a strong statement: “A leader emerges in a crisis.” But how can you plan for a successful emergence, rather than an unsuccessful one? What are the challenges of choosing a leader or spokesperson in […]
Weekly Roundup of Awesome Links: Week of August 18, 2014
Welcome to this week’s #CrisisRoundup! The back to school season is almost here. I hope you’ve been enjoying your last few days of “summer” before the hustle and bustle begins again! In case you missed them, here are some great articles that were published this week. Feel free to add to this list by sharing […]
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