As you know, my line of work calls for me to help a lot of brand under attack or facing crises online. As you also know, I have a clear mission through this blog to help brands protect and prepare themselves from the many risks that threaten their company’s reputation. For that reason, it is a […]
Using Social Media as a Crisis Management Tool (Infographic)
The following infographic takes a look at social media at its best and worst in times of crisis. It highlights the potential for information dissemination along with how government officials have been using social media in times of crisis and natural disasters, and the success rate at which their missions have been successfully completed. Infographic: Using Social […]
Weekly Roundup of Awesome Links: Week of April 29th 2013
C’est vendredi! Hoping you all had as great a week as I did! Below you’ll find some worth-while articles you may want to check out. Enjoy! From the Crisis Intelligence blog: Update to Pending and New Online Privacy Laws Around the World The Importance of Strong SEO Pre-Crisis Reality Check: You Can Experience More Than […]
Working With Your Community in a Crisis: How Officials of The Boston Marathon Bombing Did It Right
Patrice Cloutier recently wrote an excellent piece for this blog, evaluating how law enforcement and public safety agencies need to utilize social media both pre and in times of a crisis. To add to the excellent comments and insights that Patrice so kindly contributed, the Boston Marathon Bombing is an excellent example of how society […]
Reality Check: You Can Experience More Than One Negative Online Situation
Regina police recently had to shut down their Facebook page due to overwhelmingly negative attacks on their page and a loss of control (due to a lack of preparation, prevention and planning on their end). As I read this article on the situation and the events that took place, there were a few things that caught my […]
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