By Judith Delaney, Attorney and member of Agnes + Day’s Crisis Intelligence Team As part of my contribution to the Agnes + Day team I have the opportunity to share with you developments around the world relating to protecting the privacy of all people when they either voluntarily or out of necessity, like purchasing an […]
A Look at Malaysia Airlines’s Crisis Communications During the Crisis of Flight MH370
By now, we’ve all heard of the terrible crisis Malaysia Airlines is facing with flight MH370 appearing to have vanished out of thin air with over 200 passengers and crew members aboard. It’s an unthinkable situation, though one that every airline needs to be prepared to properly manage at any given time. So how is […]
Apple Fixes its Security Breach But Does Not Mention It
I recently read a book – a really great book – titled “The Presentation Secrets of Steve Jobs”. Within the book, Carmine Gallo, the author, kept saying things like (and I’m paraphrasing) “unless you’re Jobs and cofounded Apple, you can’t get away with xyz”. These comments are what filled my mind as I updated my […]
Apple’s Huge Security Breach and Lack of Proper Crisis Communications
Apple is in the process of fixing what The Globe and Mail has called a “gaping hole” within their security software, “which gave spies and hackers the ability to grab e-mail, financial information and other sensitive data.” What a nightmare. We know (or at least we should know) that we’re always at risk of security breaches […]
Pizza Hut is the Most Recent in “Fast Food Disgusts”, But Is It a Crisis?
From Domino’s Pizza to Taco Bell to KFC – and the list goes on and on – it seems that the fast food industry is always finding themselves in hot water. Unfortunately, each episode tends to be about something disgusting that has been done with the food. Today we have a new one to add […]
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