The Mayor of Toronto is head-deep in a crisis for smoking crack cocaine and lying about it. Ouff! Talk about a situation that no public figure would ever want to find themselves in! Mayor Rob Ford’s crack cocaine crisis In May 2013, reports of video footage of Mayor Rob Ford smoking crack cocaine surfaced. The Mayor […]
Buffer Was Severely Hacked and Now They Have Even More Loyal Customers!
Buffer, a social media pre-scheduling app, was hacked on Saturday afternoon. How do I know this? Because, as a Buffer user, I received one of the best crisis communications messages I had ever received (from a non-client, of course), directly in my inbox – before I even had the chance to discover the situation on […]
The Power of the Lingering Risk
Sometimes there’s risk involved with something (an action, a decision, a change – whatever) but yet nothing negative happens (fiou!). However, just because nothing has happened to escalate that risk into an issue or a crisis, doesn’t mean that it never will. Kim Côté, chef and owner of the Quebec restaurant, Côté-Est, has recently learned this […]
How Can Schools Protect Themselves From Students Who Defame Them?
I recently came across this article, which elaborates on the actions a headteacher in the UK took against a student who was publishing less-than-flattering blog posts about the way the school was being run. This is not the first time a school is faced with a situation such as this, and it most certainly will not […]
Social Media Law: You Cannot Fire Employees for what they “Like” on Facebook
Last week, a U.S. federal appeals court ruled that “liking” something on Facebook is considered a form of speech which is protected by the U.S. Constitution’s First Amendment. Read: Washington State Bans Employers from Accessing Employees’ Social Media Accounts This means that a precedent has been set where employers are not legally permitted to fire employees due to […]
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