Editor’s Note: The following is a guest post written by corporate communications executive, Carlos Victor. It looked like a scene taken from the Police Academy movie (or Dumb&Dumber…), but this actually happened in a neighbourhood of Barcelona, Spain: two policemen fooling around while driving, enjoying a funny, private moment. The only problem: the wife of one of […]
Online Reputation Management: How To Overcome Damaging Online Rumors
As companies, professionals, brands and personal brands, our name and our reputation is of the utmost importance. We strive, with integrity and hard work to achieve a strong brand name and an excellent reputation – both online and offline. But what if someone – whether an unhappy client, a competitor or anyone else – attempts […]
KitchenAid: An Excellent Example of Successful Crisis Management
I often talk and show examples of the mistakes companies make when it comes to their social media crisis communications and planning. But when a company does it right, and enables themselves to take a social media issue and refrain it from becoming a crisis, well, I just LOVE to share those success stories and […]
Irving Oil’s Facebook Statement in a Crisis – The Results Are In!
Yesterday I asked you to analyze the statement Irving Oil released to their Facebook page last week when one of their carbonate tanks got over-pressurized. To my not-surprise (is that an expression?) I got some very good comments and thoughtful analyses! Here’s what some of you took the time to share with me: Pam pointed out […]
Irving Oil’s Facebook Statement in a Crisis – What Do You Think?
If you’ve visited my blog a couple times, by now you know what to expect: some kind of lesson, advice, examples, etc on social media crises and online reputation management. That said, I want to do something a little different today. I want to hear from you on the subject! Last week I came across […]
- « Previous Page
- 1
- …
- 20
- 21
- 22
- 23
- 24
- …
- 29
- Next Page »
