When asked how they determine whether or not a negative comment or post is worth paying attention to (in other words, can it potentially escalate into a crisis), most organizations will respond “we look at the influence of the individual or company responsible for the post”. But what does this really mean? In most cases, it […]

Our weekly roundup of awesome links is back! And we’re excited about it. I’ve missed this little bit of Friday fun with you all! We’ve also decided to brand it. As I’m not a super huge player in #FollowFriday, we’ve decided to start a new Friday hashtag for content-creating rockstars in the fields of crisis, […]

Post by Whitney C. Gibson The internet has revolutionized how we function today and it has done so much good for society.  Yet, there is no denying the bad that has come with it.  Internet defamation (among other types of harm in the online world) is very real and, unfortunately, being carried out very frequently. […]

I recently came across this article on ProBlogger: How to Beat Your Competition Online by Trying this One Thing. Within the article, the author discusses how “content is no longer king. Epic content is.” And that “smart marketers and entrepreneurs have shifted focus from content strategy to visual content strategy.” Basically, the message is that the […]

Join Melissa Agnes, international crisis speaker and president of Agnes + Day, for a free webinar discussing how to survive a crisis in this 21st century, on Thursday, August 7th at 12:00 Noon, EST! Crises unfold in real-time today and no matter where your next crisis originates, one thing is for sure: it absolutely, positively […]