Editor’s Note: Professor Karen Freberg discusses her crisis management reflections of 2013, along with her forecasts for 2014. Within this post, Karen discussed Google Glass and wearable technology, an organization’s online reputation management, along with what brands can expect from 2013 graduates. Q: Give us a brief description of who you are and what you do. […]
Weekly Roundup of Awesome Links: Week of December 2, 2013
Happy December!! As the year comes to an end, you’ll find some interesting reflections and forecasts from myself, as well as from some of today’s leading and most fascinating professionals. Enjoy! Posts from the Crisis Intelligence Blog Top 10 Crisis Management Take-Aways of 2013 2014 Crisis Communications Forecast: Mobile Technology is Where It’s At Crisis […]
Readers Share their Biggest Crisis Management Lessons and Take-Aways of 2013
Last week I asked you, my fabulous readers, to reflect upon the biggest lessons that you’ve learned, in regards to crisis management in 2013. I received some great submissions and from now until December 18th, I’ll post some of them as food for thought for others to reflect upon. Today’s response comes from Joe Ralko and is […]
Crisis Management Reflections of 2013, from Patrice Cloutier
Editor’s Note: The following is a guest post from the very talented Patrice Cloutier. Patrice is currently Team Lead for strategic communications in the Communications Branch of the Ontario Ministry of Community Safety and Correctional Services. If there’s one thing about crisis communications that was validated in 2013, it’s the absolute necessity to operationalize social listening as […]
2014 Crisis Communications Forecast: Mobile Technology is Where It’s At
My biggest forecast for crisis communications in 2014 has to do with mobile technology. Although it’s taken a while to implement, the power of mobile technology as it pertains to crisis communications and emergency management is beginning to be realized and actualized. Think of it, a person’s mobile device is the only device that tends […]
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