I speak and often write about the use of mobile technology for crisis communication and crisis management. But there’s one area – and it’s an important area – that I haven’t yet touched on. It involves your website. We know that, in most cases, your organization’s website should be the official home base for your […]

There is currently a huge divide between police officers / agencies and the communities they serve. A divide that unfortunately grew in 2014 and that I hope to see begin to bridge itself in 2015. However, even though I just said “bridge itself”, it’s important to realize that this bridging will not take place on […]

With social media connecting people around the world and enabling them to communicate with one another in real-time, it only makes sense that the major social media platforms find ways to collaborate with emergency management organizations and facilitate the dissemination of important updates in different types of crises. Over the years, they’ve each developed some […]

Note from Melissa: As promised on this week’s episode of The Crisis Intelligence Podcast, here is more information on the National Weather Service’s Weather-Ready Nation Ambassador Program. This post was written by Daniel Noah. Listen to episode #032: The National Weather Service’s crisis communication strategy with Daniel Noah Weather-Ready Nation Ambassadors During April and May […]