Over the last week you’ve heard from myself as well as other crisis management pros in the industry, about ways and the importance of handling both global and local online issues. Today I’d like to share with you another important message on the subject, this time from crisis management pro and author, Jane Jordan-Meier. Jane […]
How To Handle Global and Local Issues Online
Editor’s Note: I’m pleased to provide you with a guest post by Carlos Victor, general manager of CVComunicar Consultancy and a professor of Online Reputation Management in Madrid, Spain. Traditionally, one of the most complex tasks multinational companies have is the management of the brand message through different geographies. This task has become even more difficult in […]
Weekly Hot Topics: Social Media Crisis Plans and Global Organizations
How To Handle A Global Social Media Crisis When it comes to global organizations, social media crises can be a very tricky ordeal. Find out how to protect your global company from an online attack. Social Media Crisis Plans for Global Organizations Discover answers to questions global organizations tend to have when it comes to […]
What To Include Within Your Social Media Crisis Plan
Now this is a big question and although it depends on your company or organization, the following is a list of some must-haves when it comes to creating your social media crisis plan: The definitions of both a social media crisis and a social media issue These are two different types of online issues that […]
Social Media Crisis Plans for Global Organizations
As we saw yesterday, social media crises can get even more complex when you’re talking about global organizations. With many brands or branches around the globe comes a long list of questions, such as: Should we develop a social media crisis plan per brand, or one global document for all brands? How should we manage […]
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