In light of the back to school season that’s fast approaching, this week on The Crisis Show we dedicated the entire show to a special “Back to School” segment. Rich dubbed it “We don’t need no education”, borrowing the title of the Pink Floyd cover to make a statement that educational institutions as a whole […]
Do the Math on Crisis Key Messages
Editor’s Note: This is the final of a 3-part guest blog series by Seattle crisis communications consultant Wiley Brooks on how to improve your writing. Wiley blogs at WileyBrooks.com. He also offers a short online class for PR people to help you master writing clearly and concisely. Read the first and second part of Wiley’s […]
Crisis Demands Simple, Tight Key Messages
Editor’s Note: This is the second of a 3-part guest blog series by Seattle crisis communications consultant Wiley Brooks on how to improve your writing. Wiley blogs at WileyBrooks.com. He also offers a short online class for PR people to help you master writing clearly and concisely. To read the first part of this series, […]
Taking an Extra Step When You Write Helps Dodge Crisis
Editor’s Note: This is the first of a 3-part guest post series by Seattle crisis communications consultant Wiley Brooks on how to improve your writing. Wiley blogs at WileyBrooks.com. He also offers a short online class for PR peopleto help them master writing clearly and concisely. I’ve asked Wiley to write a 3-part series to show us […]
5 Lessons To Learn From Chick-Fil-A’s Social Media Crisis
If you haven’t heard, Chick-Fil-A, an American fast food franchise, recently released a statement to the Baptist Press saying: ”We are very much supportive of the family — the biblical definition of the family unit. We are a family-owned business, a family-led business, and we are married to our first wives. We give God thanks […]
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