Note from the editor: This is the second part of a two-part series on the different stages of a crisis, by author and crisis manager, Jane Jordan-Meier. To read the first part of this fascinating series, click here. The Stages approach is not restricted to the media coverage or, indeed, reputation management. There is a […]
Why Stages are Important in Crisis Management (Part 1 of 2)
Note from the editor: This is the first part of a two-part series on the different stages of a crisis, by author and crisis manager, Jane Jordan-Meier. Knowing that there are stages of a crisis means that we can predict with confidence what will happen when. We can plan. We can test. We can validate. […]
Tips For Using Social Media During Emergencies
Note from the editor: The following tips were retrieved from Jane Jordan-Meier’s new book, The Four Stages of Highly Effective Crisis Management: How to Manage the Media in the Digital Age. As I read Jane’s new book, I came across the following tips for using social media during emergencies, borrowed from a White Paper written […]
Your Social Media (In A) Crisis FAQ
Yesterday’s post marked the one hundredth post to my blog! Since 100 posts is a lot of content to sort through, I thought it would be a good idea to take the most commonly asked questions about all aspects of using social media in your crisis management, and to provide a brief answer to them, […]
Have You Caught An Episode of The Crisis Show Yet?
The Crisis Show is in its fourth week this week, and just in case you haven’t had a chance to tune-in, I thought I’d give you the opportunity to check out our latest episode, which you can find below! What you can expect from The Crisis Show The Crisis Show is a weekly, live airing […]
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