Welcome to this week’s #CrisisRoundup!
To Dubai and back and another week just flew by! Dubai was pretty awesome. I had the opportunity to present a crisis management workshop to some very savvy and fascinating professionals within the healthcare sector of the United Arab Emirates and Saudi Arabia. A wonderful experience, both professionally and personally!
However, through my travels, I never got around to publishing a #CrisisRoundup last week so, here is my roundup from the past two weeks. How about you? What are some share-worthy articles you’ve read in the last couple of weeks?
Enjoy the reads and have an awesome weekend!
From The Crisis Intelligence Blog
- These Smart Social Media Tactics Will Help You Prevent A Crisis
- Facebook Changes That May Impact Your Crisis Communication Reach
- Upcoming Webinar: Crisis Response Strategies for In-House Counsel
- Why Back To Business As Usual Is The Biggest Crisis Management Mistake Of All
The last two episodes of The Crisis Intelligence Podcast
TCIP #015 – Social Media Monitoring in a Crisis with Chris Syme
When it comes to monitoring social media in a crisis, Chris Syme is a pro. In this episode of The Crisis Intelligence Podcast, Chris answers the questions that always seem to be on everybody’s mind, such as: how to determine your baseline to be able to monitor and understand sentiment and social activity escalation in a crisis? How much sentiment escalation is normal, and at what point does it become alarming? What monitoring tools will best help you succeed at this task and how should you go about training your team? This podcast is a great discussion filled with awesome takeaways. Don’t miss it! Listen here.
TCIP #016 – Malaysia Airlines Crisis Management with Jonathan Hemus
Malaysia Airlines has suffered through two devastating and traumatic crises this year. Faced with this utmost and devastating challenge, how did the airline fare in their crisis management and what lessons can you take away to strengthen your own organization’s crisis plan? These are the questions Jonathan Hemus and I discuss and answer in this episode of The Crisis Intelligence Podcast. It’s an interesting and insightful listen. Enjoy! Listen here!
The Crisis Intelligence Podcast is available on iTunes and Stitcher.
Other articles worthy of your attention
- Brands At Risk: Majority of Fortune 1,000 Companies Lack Critical Resources to Anticipate, Understand and Manage Emerging Business Threats, New Study Finds
This study reveals an important issue that needs to be addressed and resolved and @BulldogReporter has the summary.
P.S. In an attempt to begin to resolve this issue, I’m co-hosting this webinar next week. Check it out. - The Spin Sucks Inquisition: Melissa Agnes
I had fun answering these thoughtful questions from @SpinSucks. Take a look – and check out the hilarious discussions that went on in the comments section!
What are some great reads that you recommend this week? Share them using #CrisisRoundup!
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.
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