With over 200 posts published to this blog in 2012, I’ve noticed that certain posts seem to have peeked your interest more than others. Below you’ll find links to the most read and shared articles on this Social Media Crisis Management blog, from 2012. Online reputation management posts: 7 Ways To Handle Viral Images Posted […]
Crisis Management Reflections of 2012 and Forecasts for 2013 – by Scott Juba
Editor’s Note: This is the third part of a 3-part series from three social media and crisis management pros sharing the biggest lessons they learned in 2012 and what they foresee in terms of social media crisis management in 2013. So far we’ve had the pleasure of hearing from Karen Freberg and Jane Jordan-Meier, and today I’m very […]
Crisis Management Reflections of 2012 and Forecasts for 2013 – by Jane Jordan-Meier
Editor’s Note: This is the second part of a 3-part series from three social media and crisis management pros sharing the biggest lessons they learned in 2012 and what they foresee in terms of social media crisis management in 2013. Yesterday we heard from Karen Freberg, and today I’m very happy to be publishing Jane […]
Crisis Management Reflections of 2012 and Forecasts for 2013 – by Karen Freberg
2012 has been a big year of firsts for many online crisis and online reputation management situations. As social media continues to play such a dominant role in our business’ lives, the risks involved with our online presence will continue to develop, and the need to plan ahead with a proper crisis management plan will […]
10 Biggest Social Media Crisis-Related Lessons of 2012
From Internet defamation to social media crises and one’s online reputation management, it seems that every other week a new brand is teaching us all a lesson or two in proper online conduct and social media crisis management. As I reflect back on 2012, I remember early on in the year when the Altimeter Group released […]