I often get asked the following question: What should we include in our organization’s crisis management plan? While a crisis preparedness program is far more extensive than simply the plan (the plan being but one component – albeit a very important component – of the program), following are 5 sections I highly recommend should be […]
The 10 New Rules of Crisis Communications (Infographic)
It’s common knowledge: social media and the way individuals use the internet have changed the rules of the game when it comes to crisis management. This infographic outlines the basic expectations that your stakeholders will have of your organization in a crisis. Use these “new rules” as a starting point to ensure you’re adequately prepared […]
2014 Crisis Communications Forecast: Mobile Technology is Where It’s At
My biggest forecast for crisis communications in 2014 has to do with mobile technology. Although it’s taken a while to implement, the power of mobile technology as it pertains to crisis communications and emergency management is beginning to be realized and actualized. Think of it, a person’s mobile device is the only device that tends […]
3 Steps to Communicating with All of your Stakeholders in a Crisis
I’ve written in the past about the importance of understanding your social media demographics prior to a crisis striking (I even followed that post up with a great infographic to provide you with a base to start from). However, I still often get asked about the right places to post in a crisis, and which […]
Hashtags within Search Results – Crisis Communications Bonus!
You know how I keep talking and writing about hashtags needing to have a place within your crisis communications? Well, get excited for this ladies and gentlemen… Google is adding hashtags to search results!! I read about this new Google search feature and got super excited to write about it here for you today. This […]
- 1
- 2
- 3
- …
- 8
- Next Page »
