Note from the editor: This is the first part of a two-part series on the different stages of a crisis, by author and crisis manager, Jane Jordan-Meier. Knowing that there are stages of a crisis means that we can predict with confidence what will happen when. We can plan. We can test. We can validate. […]
8 Great Crisis Management Quotes From The Pros
The experts within the industry of media and crisis management, with their many years of hands-on experience, have a lot to offer – a lot of knowledge and insight to learn from. For this post, I thought it would be fun to gather some crisis management quotes from some of the top pros within the […]
The Future of Crisis Management – Passage from Manager’s Guide to Crisis Management
Manager’s Guide to Crisis Management, by Jonathan Bernstein of Bernstein Crisis Management Inc., is one of my favourite recent reads, as well my recommended read for the month of May. For today’s post I thought I’d leave you with a passage that both Jonathan and myself thought you would enjoy! The Future of Crisis Management […]
The Employee’s Guide to Social Media Crisis Management
What happens if the company or organization you work for finds itself in a social media crisis, but hasn’t invested in a social media crisis plan? What do you do when the stress of the situation starts to escalate and you’re still left unclear of your role within the crisis? When you feel unhelpful, confused […]
How To Empower Your Employees For A Social Media Crisis
“Every employee is a public relations representative and crisis manager for your organization, whether you want them to be or not.” – Jonathan Bernstein, Bernstein Crisis Management Inc. What a scary statement! That in a crisis, the fate of your company depends on each and every member of your staff – and that you don’t […]
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