I recently came across the below cyber security awareness video by Deloitte. This video is exceptionally well done. It watches like a thrilling trailer and is meant to get organizations thinking about their cyber security preparedness. Take a look: Are you ready for a cyber security crisis? Cyber security is a crisis scenario that is […]
The Five Tenets of Crisis Communications
Recently, on the premiere airing of The Crisis Show, one of my co-hosts, Jonathan Bernstein, evaluated the five tenets of crisis communications for the current Linkedin security breach crisis, and gave Linkedin a major 5 out of 5 FAIL based on these 5 key crisis communications points. Thinking that this was a wonderful analysis, as […]
Would You Insure Your Company Against Social Media Crises?
“Can you imagine if insurance policies existed to protect companies against negative viral videos, and companies were buying them? To be insurable, they would have to sustain a certain level of quality and service with their products.” – Dave Carroll, United Breaks Guitars: The Power of One Voice in the Age of Social Media Dave […]
Questionnaire: Should Your Company or Organization Invest in a Social Media Crisis Plan?
You hear that there’s risk involved with social media marketing, but how can you be sure that this risk directly applies to you and your company or organization? Perhaps you’re wondering just how much risk there could possibly be and how important it is for you to invest in a social media crisis management plan. […]
FAQ Your Way Through a Social Media Crisis
I talk often about your targeted FAQ and it’s importance within a social media crisis, so I thought I would take the time today to detail everything required within your strategic FAQ and to give you a little homework in order to advance and strengthen your social media crisis plan! Are you ready? Let’s go! […]
