I used to work for a guy. This guy has gotten a really bad rap over the years. Like, really bad. Multiple forums and third party sites were dedicated to saying negative things about this person. It was so bad, that people were even making Twitter accounts specifically just to bash him and his company. […]
5 Proper Ways to Respond to Negative Criticism Online
In today’s social reality, not only do customers have a powerful voice, but they know exactly how to use that voice – and they expect to be able to use it however they see fit. So what do you do when those voices turn negative and that negativity is veered towards your brand? Do you […]
