Over the past few years, we’ve come to learn that one person can go a long way in wrecking havoc on a brand. Dave Carroll was one of the first to prove this point brilliantly with his “United Breaks Guitars” YouTube trilogy. But what about the incidents that occur that senior management never hears about? […]
TWEETS BY @MELISSA_AGNES
RECENT POSTS
- The Status Quo of Crisis Preparedness Puts You at a Disadvantage—and It’s Time For That To Change October 15, 2020
- Review: ReputationDefender’s New Personal Branding Solution September 4, 2020
- A Message of Hope and Relatability: If COVID-19 Has You Worried About Your Business, You Are Not Alone March 12, 2020
