Yesterday I asked you to analyze the statement Irving Oil released to their Facebook page last week when one of their carbonate tanks got over-pressurized. To my not-surprise (is that an expression?) I got some very good comments and thoughtful analyses! Here’s what some of you took the time to share with me: Pam pointed out […]
Irving Oil’s Facebook Statement in a Crisis – What Do You Think?
If you’ve visited my blog a couple times, by now you know what to expect: some kind of lesson, advice, examples, etc on social media crises and online reputation management. That said, I want to do something a little different today. I want to hear from you on the subject! Last week I came across […]
