Editor’s Note: The following is a guest post by Jane Jordan-Meier, author and CEO & president of The Media Skills Academy. The CEO is (or should be) the most prized communications asset at a company’s disposal. He or she drives corporate strategy and gives voice to performance and progress. The CEO establishes the building blocks of […]
Leadership in a Crisis: How the Head and Heart Must Come Together (Podcast)
I recently had the pleasure of sitting down with the very wise, very talented Jane Jordan-Meier, author and President of The Media Skills Academy, to discuss leadership in a crisis and how the head and the heart absolutely need to come together. Within the below podcast, Jane gives some excellent examples of leaders who have, […]
Crisis Management Reflections of 2012 and Forecasts for 2013 – by Jane Jordan-Meier
Editor’s Note: This is the second part of a 3-part series from three social media and crisis management pros sharing the biggest lessons they learned in 2012 and what they foresee in terms of social media crisis management in 2013. Yesterday we heard from Karen Freberg, and today I’m very happy to be publishing Jane […]
Why Stages are Important in Crisis Management (Part 2 of 2)
Note from the editor: This is the second part of a two-part series on the different stages of a crisis, by author and crisis manager, Jane Jordan-Meier. To read the first part of this fascinating series, click here. The Stages approach is not restricted to the media coverage or, indeed, reputation management. There is a […]
Why Stages are Important in Crisis Management (Part 1 of 2)
Note from the editor: This is the first part of a two-part series on the different stages of a crisis, by author and crisis manager, Jane Jordan-Meier. Knowing that there are stages of a crisis means that we can predict with confidence what will happen when. We can plan. We can test. We can validate. […]
