2012 has been a big year of firsts for many online crisis and online reputation management situations. As social media continues to play such a dominant role in our business’ lives, the risks involved with our online presence will continue to develop, and the need to plan ahead with a proper crisis management plan will […]
10 Biggest Social Media Crisis-Related Lessons of 2012
From Internet defamation to social media crises and one’s online reputation management, it seems that every other week a new brand is teaching us all a lesson or two in proper online conduct and social media crisis management. As I reflect back on 2012, I remember early on in the year when the Altimeter Group released […]
