Sexism is Alive and Well – and a Major Risk Issue Sexism presents a major risk to organizations, as seen within this post. Discover how companies should respond and protect themselves from such risk. Online Crisis Management Reflections of 2012 and Forecasts for 2013 – by Karen Freberg Karen Freberg, professor in Strategic Communications and […]
Crisis Management Reflections of 2012 and Forecasts for 2013 – by Scott Juba
Editor’s Note: This is the third part of a 3-part series from three social media and crisis management pros sharing the biggest lessons they learned in 2012 and what they foresee in terms of social media crisis management in 2013. So far we’ve had the pleasure of hearing from Karen Freberg and Jane Jordan-Meier, and today I’m very […]
Crisis Management Reflections of 2012 and Forecasts for 2013 – by Jane Jordan-Meier
Editor’s Note: This is the second part of a 3-part series from three social media and crisis management pros sharing the biggest lessons they learned in 2012 and what they foresee in terms of social media crisis management in 2013. Yesterday we heard from Karen Freberg, and today I’m very happy to be publishing Jane […]
Crisis Management Reflections of 2012 and Forecasts for 2013 – by Karen Freberg
2012 has been a big year of firsts for many online crisis and online reputation management situations. As social media continues to play such a dominant role in our business’ lives, the risks involved with our online presence will continue to develop, and the need to plan ahead with a proper crisis management plan will […]
My Hope For Brands And Their Online Crisis Management in 2013
Typical questions that brands have faced in the past regarding social media, have included: Should our company be on social media? How can we utilize social media for leads and sales opportunities? Is it possible to track KPI’s and ROI on social media? Today these questions seem prehistoric, don’t they! As we near the end […]