Editor’s Note: The following is a guest post from the very talented Patrice Cloutier. Patrice is currently Team Lead for strategic communications in the Communications Branch of the Ontario Ministry of Community Safety and Correctional Services. If there’s one thing about crisis communications that was validated in 2013, it’s the absolute necessity to operationalize social listening as […]
I Want to Hear from You! What Are Your Biggest Take-aways from 2013?
As we’re nearing the end of November, and ultimately, the end of 2013, I’m getting ready to provide you with my annual “Reflections and Forecasts” series. This series will be lead by some of today’s leading crisis management, PR, legal and other professionals, and will reflect on their biggest take-aways and lessons from this past […]
