It’s that time again. Time for another weekly roundup of awesome links! Be sure to check’m out: From the Melissa Agnes Crisis Management Blog The Power of Strong Negative Emotion in a Social Media Incident Global Online Privacy and Security Laws for Individuals and Companies Awesome New Tool Reviewed: “ClicktoTweet” your Crisis Communications What is […]
Weekly Roundup of Awesome Links: Week of January 21st 2013
Happy Friday! As usual, voila some interesting articles you may have missed this week. Enjoy and have a wonderful weekend! From the Crisis Intelligence Blog 9 Ways to Recoup Your Brand’s Reputation After a Crisis Handling the Media in a Crisis: Why Your Entire Team Needs to be Prepared The Story of Trust 2013: A […]
Weekly Roundup of awesome links: Week of January 14th 2013
Another week come and gone! In case you missed them, below you’ll find a selection of links from this week that I think are worth your attention. Have a great weekend everyone! This week on The Crisis Intelligence blog Now Illegal: Schools and Employers Can No Longer Request Access To Your Social Media Accounts Social […]
Your Social Media Crisis Management and Prevention Checklist for 2013
2012 saw a lot of social media crises and issues take shape. Some were handled extremely well, and others were handled so poorly that the rest of us were left scratching our heads saying “what were they thinking?!!” No matter what, one thing’s for sure: these online issues gave us all some great examples and […]
Social Media Crisis Lesson from KFC: Stop Your Marketing Messages in a Crisis
The whole “Kentucky Fried Liver” fiasco has got me wanting to remind you all of one very important, very crucial step that must be taken in the midst of a crisis: In the very early stages of a crisis, it is imperative that you evaluate and assess all pre-scheduled marketing messages, stopping and/or pausing as many (or […]