Social Media Crisis Management For the Skeptical Corporates: 4 Essential Steps
How B2B organizations should protect themselves from social media crises and online attacks – even if they aren’t currently active on social media.
Is Social Media Destroying the Productivity In Your Workplace?
LearnStuff recently created an infographic showcasing how social media is destroying productivity in the workplace. Check it out and tell me if you agree.
How To Deal With The Comments That Border Between Negative And Unacceptable
Sometimes you’ll face negative comments that border between negative and unacceptable. Discover how to deal with them while keeping your dignity.
A List of Do NOTs to Include Within Your Social Media Crisis Plan
Employees need to understand what they are and aren’t allowed to do in a crisis. Here’s a list of “Do NOTs” to include within your social media crisis plan.
Check out these other great articles that are definitely worth your attention
- 5 Emerging Media Trends to Watch for 2013 – Post by Karen Freberg
- 5 Elements to Have in Place Before a Crisis Hits – Post by Chris Syme
- Social Media Lessons of Hurricane Sandy: 10 Steps to Handle Any Social Media Crisis – Post by Heidi Cohen
- When Apologizing Isn’t The Best Crisis Management – Post by Bernstein Crisis Management
- One County’s Social Media Stats: Hurricane Sandy – Post by Kim Stephens
- Heads Up: The IDF Is Live-Blogging Its Attack on Hamas – Post by John Mitchell
- Shaming Racists on Social Media Continues with New Tumblr – Post by Fruzsina Eördögh
For my Francophone readers:
- «Médias sociaux pendant l’ouragan #Sandy»: notre retour d’expérience – Post by Guylaine Maltais
Start Planning for a Social Media Crisis Today with this Toolkit!
Social Media Crisis Management Toolkit
The Social Media Crisis Management – The Starter’s Toolkit is a complete guide and do-it-yourself workshop, created to provide you with a step-by-step outline to begin developing your brand’s social media crisis plan. Learn more about the Toolkit here
Have a fabulous weekend everybody, and I’ll see you here next week for even more hot topics and crisis management tips!
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.
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