Another week come and gone, and I hope you all had a fabulous one! As usual, below you’ll find a roundup of some worth-while articles you may have missed this week…
From the Crisis Intelligence Blog:
- Changing Technologies and Behaviours: The Social Media Imperative
- DKNY Update: When the Court of Public Opinion Becomes the Bully
- The Fail Trail: Infographic on 3 High-Profile Social Media Crises
- Social Media Crisis Monitoring Tool Reviewed: CrisisVu (Paid Tool)
Other great reads worth your attention:
- What are the Skeletons in your Closet?
- 5 TED talks all brand storytellers must watch
- How Social Media Advocacy Strategies Can Help Prevent Crises
- Social Media at Scale: Organizing Global Social Media Teams
- Social Media Accounts – Who Really Owns Yours?
- TweetDeck app killed: 6 alternatives for social media managers
- The Twitter Tool I Can’t Do Without: Twitter Feed
- YouTube Announces “One Channel” Redesign
The Social Media Crisis Management Toolkit
Have you purchased your copy of the Social Media Crisis Management Toolkit? Find out how it will help you create a solid social media crisis plan for your company or organization. Click here!
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.
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