Happy Friday! As usual, below you’ll find some worth-while articles you may want to check out. Enjoy, and have a wonderful, sunny (I hope) weekend!
From the Crisis Intelligence blog:
- Protect Your Twitter Account from Hackers with Two-Factor Authentication
- The Key to Building a Strong Online Reputation (Infographic)
- JC Penney Handled Their Hitler Teapot Debacle Like a Pro
- Carnival Cruise Suffers Long-Term Repercussions After “Poop Cruise” Crisis
Other articles from other awesome professionals:
- More Research on Boston Marathon Official Twitter Activity #SMEM
- Language for Twitter in a Crisis Part II
- How the Sydney Design festival poster competition went horribly wrong
- Should Your Emergency Management Agency be on Vine?
The Social Media Crisis Management Toolkit
The Social Media Crisis Management Toolkit was designed to be your guide to online crisis management planning.
The Toolkit will help you in the beginning stages of creating a solid social media crisis management plan for your small to medium sized business. Learn more here!
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.
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